We‘re on a mission to get motivated students into great jobs.
    For Students
    • Explore Jobs
    • All Job Simulations
    • Software Engineering Job Sims
    • Consulting Job Sims
    • Banking & Financial Services Job Sims
    • Law Job Sims
    • Data Job Sims
    • Security Job Sims
    • Student Blog
    For Enterprise
    • Sign In
    • Enterprise Resources
    • Request a Demo
    For Educators
    • Sign In
    • Educator Resources
    • Register as an Educator
    About Us
    • Editorial Guidelines
    • Careers
    • FAQs
    Support
    • Help Center
    • Privacy Notice
    • Do Not Sell or Share My Personal Information
    • Terms of Use
    • Responsible Disclosure Program
    • Sitemap
    © 2026 Forage, Inc. All rights reserved.
    • Job Simulations
    • Jobs
    • For Enterprise
    • For Educators
    Sign UpSign In
    Not the right career for you?

    Loading Stars...

    Loading Reviews...

    Reviews

    Over 2400
    5 Star Reviews
    "I liked how the simulation provided practical exposure to analyzing customer data and presenting business insights. It helped me improve my analytical, presentation, and decision-making skills in a real-world banking scenario."-- Student from Guru Gobind Singh Indraprastha University
    "This program is extremely effective. I had finished a job simulation where I had to set up a new personal credit card named Kharismo. Credit card features are guided by customer information. Examined info generated to analyse the usage of credit cards And I had a practice of creating presentation with PowerPoint for senior management to help with..."-- Student from Anna University
    "it’s a chance to reflect on what aspects of the simulation were realistic tasks, industry insights, skill development."-- Student from University of Kalyani
    "I liked that the simulation felt very practical and realistic. The tasks reflected the kind of work junior lawyers actually do, such as explaining legal concepts to clients and reviewing agreements to identify potential risks. I also liked the focus on clear, concise communication, especially writing emails that a busy client or partner could quick..."-- Student from University of East London
    "I really enjoyed the hands-on approach of the simulation. It provided practical insights into financial analysis, customer data evaluation, and strategic decision-making in banking. The tasks felt realistic and helped me understand how banks analyze customer behaviour and risk. It was a great way to learn how financial institutions make data-driven..."-- Student from Cambrian College
    U.S. Consumer Cards
    U.S. Consumer Cards

    Tasks in this program

    Task One: Acquiring Customer Feedback / Market Research
    1-2 hours
    Intermediate
    Gather customers’ needs, preferences, and profiles to design a new credit card
    What you'll learn
    • The importance of using questionnaires to understand customer needs, preferences, and demographics for a new credit card
    • How to use different question types (multiple choice, open- and close-ended) to gather critical customer information
    What you'll do
    • Create a clear and concise questionnaire for long-standing loyal customers
    Swirl Background
    Company Logo

    Introduction from Citi

    Explore Our Job Sims

    Why complete this job simulation

    A risk-free way to experience work on the job with us at Citi. Practice your skills with example tasks and build your confidence to ace your applications.
    Self-paced5-6 hoursNo gradesNo assessmentsIntermediate

    Welcome to our job simulation! We are so excited to have you here.

    Citi’s U.S. Personal Bank, a leader in banking, credit cards and wealth management through Citigold, is a critical growth engine for Citi. To stay ahead of rapidly changing consumer preferences and competitive dynamics, the U.S. Personal Bank is accelerating our growth in proprietary cards, deepening our penetration in our six core retail markets and continuing to invest in digital capabilities.

    Enroll in our U.S. Consumer Cards Job Simulation today to experience our day-to-day work, develop core skills in client communication, product development, and marketing campaign execution, and showcase motivation to our recruiters.

    This Job Simulation is not an employment relationship with Citi. It is Forage’s policy and recommendation that you do not list this job simulation as employment work experience or an internship. You are welcome to consider adding your completion as an extracurricular activity, as outlined in Forage’s CV Policy reference guide. You will receive a certificate at the end of this experience. To receive your certificate, you must confirm that you have reviewed and consented to the Forage CV Policy reference Guide.

    Network Opportunities
    Citi Hong Kong Open DayOn August 25, 2026
    Citi Early Career Talent Network
    Skills you will learn and practice:
    Client Needs Assessment
    Fact-Finding
    Client Communication
    Product Development
    Ideation
    Communication
    PowerPoint
    Quantitative Analysis
    Excel
    Data Analysis

    How it works

    Complete tasks guided by pre-recorded videos and example answers from our team at Citi. No live sessions, all self-paced.
    Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.
    Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.
    hero background
    Network Opportunities

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Network Opportunities

    Get Career Ready

    Complete work that simulates life on the job. 5-6 hours and self-paced.
    Stand out in your application to Citi. Show us you're a motivated candidate.
    Company Logo

    U.S. Consumer Cards

    Launch and track the success of a new personal credit card called Kharismo with Citi's U.S. Consumer Cards team

    Banking & Financial Services Free 2400+ 5 Star Reviews