Personal Banking

Launch and track the success of a new personal credit card called Kharismo with Citi's Personal Banking team

Banking & Financial Services Free 400+ 5 Star Reviews

Get Career Ready

Complete work that simulates life on the job. 5-6 hours and self-paced.

Stand out in your application to Citi. Show us you're a motivated candidate.

Get Career Ready

Complete work that simulates life on the job. 5-6 hours and self-paced.

Stand out in your application to Citi. Show us you're a motivated candidate.

Why complete our Job Simulation

A risk-free way to experience work on the job with us at Citi. Practice your skills with example tasks and build your confidence to ace your applications.

Self-paced5-6 hoursNo gradesNo assessments

Welcome to our job simulation! We are so excited to have you here.

Citi’s U.S. Personal Bank, a leader in banking, credit cards and wealth management through Citigold, is a critical growth engine for Citi. To stay ahead of rapidly changing consumer preferences and competitive dynamics, the U.S. Personal Bank is accelerating our growth in proprietary cards, deepening our penetration in our six core retail markets and continuing to invest in digital capabilities.

Enroll in our Personal Banking Job Simulation today to experience our day-to-day work, develop core skills in client communication, product development, and marketing campaign execution, and showcase motivation to our recruiters.

This Job Simulation is not an employment relationship with Citi. It is Forage’s policy and recommendation that you do not list this job simulation as employment work experience or an internship. You are welcome to consider adding your completion as an extracurricular activity, as outlined in Forage’s CV Policy reference guide. You will receive a certificate at the end of this experience. To receive your certificate, you must confirm that you have reviewed and consented to the Forage CV Policy reference Guide.

Skills you will learn and practice:

Identifying Client's Needs

Fact Finding

Client Communication

Product Development

Idea Generation

Communication

Microsoft PowerPoint

Quantitative Analysis

Microsoft Excel

Data Analysis

How it works

Complete tasks guided by pre-recorded videos and example answers from our team at Citi. No live sessions, all self-paced.

Earn a certificate and add it to your resume and LinkedIn as an extra curricular activity.

Stand out in applications. Confidently answer interview questions and explain why you’re a good fit for our team.

Introduction from Citi

Explore Our Job Sims

Tasks in this program

Task One: Acquiring Customer Feedback / Market Research

1-2 hours

Gather customers’ needs, preferences, and profiles to design a new credit card

What you'll learn

The importance of using questionnaires to understand customer needs, preferences, and demographics for a new credit card
How to use different question types (multiple choice, open- and close-ended) to gather critical customer information

What you'll do

Create a clear and concise questionnaire for long-standing loyal customers

Reviews

Over 400

5 Star Reviews

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"During the program, I engaged in a project centered around the launch of a new personal credit card called Kharismo. Through this project, I had the chance to enhance my research, data analysis, and communication skills in a practical, real-world context. One aspect of the program that particularly stood out to me was the opportunity to apply thes..."-- Student from Università Cattolica del Sacro Cuore

"The practical aspect is more focused than the theoretical part, which makes this platform stand out among the others."-- Student from Cochin University of Science and Technology

"The use of real-world scenarios in the simulation was very beneficial. It allowed me to apply theoretical knowledge to practical situations, preparing me for the kinds of challenges I might face in the job."-- Student from Kingston University

"I thoroughly enjoyed the practical nature of the program. Being able to take my learning from data analysis and visualization to a tangible project like understanding credit card preferences and generating insights for leadership was incredibly rewarding. It felt like I was putting my skills to use in a real-world scenario, solving a relevant busin..."-- Student from The Queen's University Belfast

"I like being able to try things out myself and learn what the industry standards are in terms of presentation, collecting data and analyzing data by viewing the sample answers given."-- Student from University of Durham

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